When 4woods recieves question or order by e-mail from over sea customers, we promise to response within 2 to 3days.
If you do not receive response from us more than 3days, there may be a reasons that you were not able to receive reply e-mail from us.
If so, please check spam mail box would be sincerely appriciated.
Also, if you do not receive answer from 4woods please re-send from different e-mail address.
If you set up as high security it could be a reason to not receive your e-mail especially from overseas.
Your question and orders are very important for us as customer service.
In the same time 4woods promises that 4woods offers good service for our valuable customer.
Thank you and Regards.
We take care of design for all our body styles and face characters in-house starting from making the first image to creating a prototype. We try to imagine what our customers are potentially looking for, discuss what is in trend, review our current line-up and study required technologies and available material so that we can "develop" the exact doll based on our image.
With help from experts, we also run various researches and tests on a regular basis to improve the dolls' skeleton, feeling of skin and inner structure. These changes are implemented not only in our new model but also in our existing models so that we can provide easy-to-handle attractive dolls at all times.
This is our basic approach to doll making.
We first receive orders from our customers and then start manufacturing dolls based on the selection of each feature. Every doll is all hand-made, and we do our best to meet each customer's requests including a difficult one.
How we manufacture and complete a doll after receiving an order