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Here are frequently asked questions from our customers. Please read before making an inquiry.

-Frequently Asked Questions-

Contact Form

We accept your inquiries 24 hours.
You will receive an automatic reply once you send an inquiry. If you do not receive auto reply, please contact from this link. →  Inquiries in Chinese →

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When 4woods recieves question or order by e-mail from over sea customers, we promise to response within 2 to 3days.
If you do not receive response from us more than 3days, there may be a reasons that you were not able to receive reply e-mail from us.
If so, please check spam mail box would be sincerely appriciated.
Also, if you do not receive answer from 4woods please re-send from different e-mail address.
If you set up as high security it could be a reason to not receive your e-mail especially from overseas.
Your question and orders are very important for us as customer service.
In the same time 4woods promises that 4woods offers good service for our valuable customer. Thank you and Regards.

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